Telecom compliance

How NeverForget® SMS notifications work

Dernière mise à jour : July 17, 2026

NeverForget® is a private-message delivery platform operated by Creative Galaxy SAS. When an authenticated user requests the delivery of a message to a person they know, NeverForget® — acting as the A2P sender — sends a standardized transactional SMS notification. The personal message is never included in the SMS: it is viewed on a secure delivery page hosted on https://nfgt.eu.

This page publicly describes how NeverForget® SMS notifications work so recipients, carriers and messaging providers can verify their exact nature.

The full flow, step by step

Step 1 — Creating the private message

An authenticated user creates an Intention® and composes a private message to a specifically identified person.

Step 2 — Choosing the notification channel

The user selects SMS as the way to notify the recipient that the private message is available.

Step 3 — Recipient information

The user provides the recipient's name and phone number solely to execute this individual delivery.

Step 4 — Confirming the request

The user confirms the information is accurate, that the recipient is a person they know, and that the number does not come from a purchased, rented, scraped or imported list.

Step 5 — Private page generation

NeverForget® creates a secure delivery page containing the personal message.

Step 6 — A2P delivery

At the scheduled time, NeverForget® sends a standardized SMS notification. The notification never contains the personal message.

Step 7 — Viewing the message

The recipient opens the secure link https://nfgt.eu to view the private message.

Step 8 — Opting out

The recipient can reply STOP at any time to stop receiving SMS notifications from this number. HELP returns assistance information. Where supported, START, YES or UNSTOP may be used to opt back in.

See also

See our Transactional SMS Notification Policy and the detailed Compliance documentation intended for carrier compliance teams.